MyRebornBabyDolls

Contact us + FAQ

    • How do I care my baby doll?

      We have a guide to assist you in caring for your doll. You can find Doll Care.

    • Why  does my baby doll not look like the pictures?
    • The dolls pictured on our website are made directly from the artist's sculpt. Some changes may occur between this version and the manufactured version. We strive for the highest quality and standards for each and every doll we produce.


  • I have a different product question

    If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

  • Ordering and Payment
    What is your change/cancellation policy?

    Once the payment of the order has been checked,we will start to ship within 48 hours.I don't accept changes or cancellations.But please contact us if you have any problems with your order.

    If you need to change your shipping address, we can help right up until the order is shipped. Please send us a message below with the current shipping address on file and the address that you would like to change it to.

    Please review our Return Policy here if you have other questions regarding this subject.

  • What payment options are available?

    We accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

  • Do I charge sales tax?

    No matter what your order address is, we do not charge any sales tax.

  • I have a different ordering/payment question

    If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

  • Shipping Questions
    How long does it take to receive my product?

    Once the payment of the order has been checked, the orders will be sent to the delivery address provided by the customer.

    You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update with USPS or UPS .

    We guarantee that you can receive your baby within a week.

    Please note that during the holidays our production time may vary.

  • Can I change the destination country on my order?

    After placing your order, you may not change your shipping from domestic to international and vice versa.

  • Do you ship internationally?

    We happily fulfill international orders! Shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.

    NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.